Pile Avoidance

If you look closely at anything that you try to keep clean—like an email inbox, a product backlog, or a dishwasher—you’ll notice that they trend towards one of two states: clean and messy. They trend this way because both of those states are self-reinforcing. 

Clean inboxes stay clean, because it’s easy to keep a clean inbox clean. When something comes in, you generally want to look at it and deal with it right away. It’s easy to do, because it’s already 99% clean, and getting to 100% is satisfying and only takes a second. It’s like skiing downhill, it’s just the natural thing to do.

Messy inboxes stay messy for the same reason. When something comes in the last thing you want to do is deal with it, even looking at your inbox reminds you of what a failure you are, etc. And you never have time to get started on the pile, because it’s in such bad shape you know it will take you forever, so you tend to not just get started. In that state, avoiding your inbox is the natural thing to do.

Why? Well, for me, I have an aversion to piles. Anything with a pile on it is easier to leave until tomorrow than it is to unpack, categorize, and face. I have pile avoidance—a classic reaction to shame.

This realization was a big unlock for me, because keeping my inbox consistently clean has been a real bugaboo historically. But I realized it’s only hard sometimes—when my pile avoidance is activated. The rest of the time it’s easy.

The implication here is that if I want to keep my inbox clean, there’s actually only a small number of times I need to intervene. What I really need to do is catch my inbox right when it’s about to turn into a gigantic, terrible, shameful pile. If I can catch it there, it’s easy to keep it clean the rest of the time.

What are those times for me?

  • When someone needs something from me that takes a lot of work, a lot of thinking, or that I don’t want to give. 
  • When I need to tell someone something that they’re not going to want to hear.
  • When something else is going on in my life, and I can’t check my email for a few days.
Learn more

This post is for
paying subscribers

Subscribe →

Or, login.

Read this next:


Following the White-Hot Fire Inside of You

In the Studio with Painter Brian Rutenberg

145 🔒 Mar 17, 2022 by Kieran O‘Hare


How Josh Kaufman Does Research 

The author of The Personal MBA shares his process for finding answers hiding in plain sight

185 🔒 Aug 20, 2020


Managing Your Manager

How Helping Your Manager Succeed Will Help You Succeed

174 Mar 9, 2022 by Brie Wolfson

The Great Contemplation

Reflections on the impact of the '4-Hour Workweek' 15 years later

103 Jan 24, 2023 by Paul Millerd


Advice for Building in AI

Separating the signal from the noise

75 Jan 25, 2023 by Nathan Baschez

If you’re not curious you’re not doing your job.

Get one essay a day from the most interesting thinkers in tech


Already a subscriber? Login