Skip to content
How To Work Effectively With A Personal Assistant, with Tim Francis

How To Work Effectively With A Personal Assistant, with Tim Francis

It is NOT easy OR cheap to “hire a VA.” But if done right, it is profoundly transformational not just for your daily workload but for your q

May 4, 2020 · 2 min readUpdated Jun 22, 2026

Comments1

It is NOT easy OR cheap to “hire a VA.” But if done right, it is profoundly transformational not just for your daily workload but for your quality of life.

I recently hosted a comprehensive, two-hour online workshop with the founder of Great Assistant, Tim Francis.

Tim’s company is a three-part hydra: one part recruiting service, one part training program, and one part support system. It addresses not only finding the “right person,” but how you as a leader and manager can become the right person for them.

This workshop was a dive DEEP into the mindset required from both sides, the systems (both procedural and technological) needed to keep everything running smoothly, and some of the pitfalls and unexpected challenges that you may face along the way.

Normally I would create an entire course out of this material. But I’m too busy running my other courses! I’ve had such a great experience finding my assistant through Great Assistant that I wanted to share it with you.

Along with Tim and I, we were joined by my coach Billy and his assistant, Marian, so they can share their perspective after a much longer period of working together. And my assistant Betheny was on the call to share what it’s been like for her so far.

Here’s some of the material we covered:

  • Tim’s path to founding Great Assistant
  • 360 Delegation, a powerful tool for clearly delegating tasks
  • The mindset shift of asking “Who?” instead of “What?”
  • Finding and training the right person
  • Misconceptions about virtual assistants
  • Tiago’s biggest lessons from past mistakes
  • Personal vs. Team knowledge management
  • How to create SOPs (standard operating procedures)

Watch the full 2-hour recording (plus 30 minute Q&A) below, plus a full chat transcript and a link to download the slides.

Click here for the chat transcript and here for Tiago’s slides.

The Only Subscription
You Need to Stay at the
Edge of AI

The essential toolkit for those shaping the future

"This might be the best value you
can get from an AI subscription."

- Jay S.

Every ContentEvery Content
AI&I PodcastAI&I Podcast
MonologueMonologue
Every AgentEvery Agent

Join 100,000+ leaders, builders, and innovators

Community members

Already have an account? Sign in.

What is included in a subscription?

Daily insights from AI pioneers + early access to powerful AI tools

PencilFront-row access to the future of AI
CheckIn-depth reviews of new models on release day
CheckPlaybooks and guides for putting AI to work
CheckPrompts and use cases for builders

Related Essays

Comments

You need to login before you can comment. Don't have an account? Sign up!

We use analytics and advertising tools by default. You can update this anytime.